Oct. 27, 2026: Elevator in Building 244 down again, Richmond Elevator is onsite

UPDATE, 12:45 p.m. The elevator in Building 244 is working again. Richmond elevator is still on site.

When I have more details on what happened, I will post them here.

As of 10 a.m. October 27, 2026:

The elevator in Building 244 is down again. A Richmond Elevator technician is onsite performing diagnostics and repair. At this time there is no ETA on when the elevator will be in service again.

I will update this post as more information comes in.

Elevator not working in Building 244, Richmond Elevator contacted for repair

UPDATE, 6:40 p.m.: The elevator is now working again. The issue was the system shutting down due to the elevator door being held open too long on the second floor. Don't do this, please!

UPDATE, 6:10 p.m. The Richmond Elevator tech is now onsite.

UPDATE, 4:50 p.m. After two calls made and no callback from Richmond Elevator, Jeff called a third time and discovered, for reasons unexplained, that the after hours dispatch had not contacted Richmond Elevator. After the third call, Jeff did finally hear back from Richmond Elevator and a tech is actually being sent. They wanted to come Monday morning but Jeff told them to come tonight (Sunday).

Unfortunately this means it will be a few more hours before the elevator is working again.

Thanks for your patience!

As of 2:25 p.m. today (Sunday, October 25, 2026) I can report the following:

  • Jeff (Strata President) was notified of the elevator in Building 244 not working (again) around 9 a.m. this morning.
  • He called the emergency number for Richmond Elevator and got confirmation that a tech was being dispatched for repair.
  • Around 2 p.m. this afternoon Jeff called back and confirmed all details and was told Richmond Elevator was dispatched to Copperstone Building 244.

I don’t know why they haven’t arrived yet. My best guess is they have multiple calls and may be working through them in order. Our call was designated “urgent” due to multiple people in the building with accessibility issues.

I’ll update when the elevator is working again.

Issues with mail delivery to Building 244

Council is aware of access issues affecting Building 244 for mail delivery. The mail carrier key is working with Building 240 and 248, but for some reason it has stopped working this past week in Building 244.

While the cause of the issue is investigated, please help out the mail carrier by letting her into the Building 244 lobby to deliver the mail. Mail delivery usually happens between 12–1 p.m. Monday through Friday.

Enterphone installation complete, August 7, 2026

Omicron started a bit late, but finished installing the new enterphones in all three buildings right on schedule.

A few items to note:

  • Programming on all enterphones should be complete and matches what was in the system before
  • Unit numbers are not shown, as before, just buzzer codes
  • You can now buzz a unit by just tapping on the name, no need to enter the buzzer code
  • On the other end, a recording will play giving the owner/resident options. To buzz someone in, you now press the asterisk key (*), not the number zero (0)
  • I do not know what “PIN unlock” does

I’m assuming Omicron will provide more information on the operation of the units. I will post any new information if I get it.

Minor delay in Enterphone replacement–work today on Building 240 (Aug. 6, 2026)

UPDATE: The 240 building enterphone replacement is complete, see photo below.

It has a light!

The previously announced schedule for Enterphone replacement was:

  • Building 240: Aug. 5
  • Building 244: Aug. 6
  • Building 248: Aug. 7

However, Omicron was not onsite yesterday. I can confirm the 240 building Enterphone is being replaced as I type this, so they appear to be one day behind schedule. I’m not sure how this will affect Buildings 244 and 248.

I’ll update this post if I get more information.

NOTE: Fobs will continue to work normally while the Enterphone is being replaced, so entering a building will work as normal for residents. Each Enterphone is estimated to be out of service for about eight hours while being replaced.